FAQs

Here’s answers to the most commonly asked questions we get.

FAQs

Here’s answers to the most commonly asked questions we get.

What is digital marketing?

Digital marketing is the use of digital channels like search engines, websites and other applications to connect with potential customers. To do it well, you need to understand your target demographic. You’ll need to understand how they are searching for your business, or services and use this information to help find the best approach. 

What is SEO?

SEO is a process that improves your website’s Google Ranking. The better your Google Ranking the higher in search results your website will show for search terms you are targeting.

This process includes work done to your website as well as other work we do to improve your ranking.

Is it important to keep my website software and plugins updated?

Yes, it is important. Websites that are not kept updated, leave themselves vulnerable to hackers. Unfortunately this happens regularly, so make sure your platform and plugins are updated.

If I have a website and it needs updating what is the process?

Updating your website is personal and we take the time to discuss with you what you want. We can develop different solutions to achieve your desired outcome within your budget.

I'm thinking of using Google Ads. Should I talk to Google direct or use someone like you to set it up and manage it?

Some people setup a Google Ads express campaign after talking to the google support line. For some businesses this might work, however, to be able to use the full functionality and tailor a properly structured campaign, it’s probably best to use an agency like us. We actively manage everything for you, provide reports and someone you can talk to.

What is a Google Business Profile and is it important?

Your Google Business Profile is a great way to show up on Google Maps and Search results when people are searching for businesses like yours. It has lots of different features and if setup and consistently maintained can help you stand out from the competition.

Should I do both Google Ads and SEO?

Google Ads and SEO have their advantages. Ideally, if you have the budget you could benefit from both. Google Ads (or PPC Pay Per Click) is good to show up on the front page of Google in a very short period of time. SEO (Search Engine Optimisation) is a longer term strategy done in phases. With SEO you need to allow 6-12 months to gain traction.

How much do you charge to build a website?

This depends on the complexity of your website. Are you selling products and want a shopping site?  Are you a service provider who is looking for customers to call?  Do you offer a lot of products or services or just a few?  We take all this and more into consideration when we quote a price.  We can have a quick chat and give you an idea of how much YOUR website will cost to build.

What can your digital marketing agency do for my business?

Our digital marketing agency, and our team can help you reach the right customers and grow your business using online platforms. With the right strategies and our expertise, you’ll see massive gains in revenue and your online presence will grow. We offer services like Google Ads Management, SEO, Website Design, Google Business Profiles, Website Hosting, as well as Mentoring sessions through ASBAS.

How do I get started?

We offer a free review of your Google Ads Campaigns, we also offer free SEO analysis and site audits, to get you started. The team at Think Local Digital are happy to chat with you and discuss where to begin for your specific business and your vision for growing your business.

Which industries benefit most from digital marketing?

Online Marketing works well for all industries. We work with a lot of different businesses to grow their presence online.

Emma Pitt
Emma Pitt
2024-04-11
Think Local Digital have been taking care of our Google Ads and SEO for years now and have done an amazing job.
NATIF Foods
NATIF Foods
2024-04-08
Rod McKenzie from Think Local Digital has been amazing. He is great at explaining how to do things for my Business on Google and I am so pleased with the progress I am now making. He is calm, relaxed, patient and knowledgable about SEO process and Google management for business. Thank you Rod.
Daniel
Daniel
2023-11-29
Rod and Karen provide a great service and very happy with all their work. Thank you for all your support with our business
Anna Marie A
Anna Marie A
2023-11-18
I recently enjoyed working with Think Local Digital, a top-tier Digital Marketing Agency. I needed help boosting my online presence, and their SEO and Google ads services were exactly what I was looking for. The level of expertise they possess in these areas is truly impressive. Not only did they help me improve my online visibility, but they also provided me with exceptional website design and updates, including website hosting services. The quality of their work and their timely delivery exceeded my expectations. Additionally, their mentoring sessions were invaluable to me and my team. We received valuable insights into maximizing our digital marketing efforts and driving traffic to our website while optimizing our conversion rates. Overall, I highly recommend Think Local Digital to anyone needing digital marketing services. Their professionalism, expertise, and fresh perspective on delivering results are outstanding. I do not doubt that partnering with them will be one of the best decisions you make for your business.
Mark Emery
Mark Emery
2023-09-19
Karen, Rod and their team have taken my failing marking/website and turned it around 100%. The work and quality of leads generated by their expertise has been amazing. I was very despondent and getting ripped off by other marketing agency's. The other Marketing agency's had very poor results for investment and there were never ending ploys to want you to spend more and then we can show results. With TLD they had a clear plan/strategy to achieve the results i was looking for whilst being cost effective. I can't thank them enough for the way they have transformed my digital online presence. Look forward to future with the TLD team.
Jimmy Linden
Jimmy Linden
2023-08-31
I have done three 1-hour sessions with Rod to help me understand more about keywords, SEO and backlinks. Rod has been very helpful and is clearly very skilled in what he does. I would strongly recommend working with Rod if you need to grow your digital skills. Thanks heaps!
Sanjee Wijekoon
Sanjee Wijekoon
2023-08-29
It was a pleasure working with both Rod and Karen on optimising Google my business page, relevant Google reporting tools and setting up Google ads to increase overall online presence of my small business. Their wealth of knowledge, experience and willingness to help is commendable. I highly recommend both Rod and Karen for any small business owner!
Karen Setches
Karen Setches
2023-05-31
Highly recommend George at Complete Step! He is treating my Plantar Fasciitis with an amazing laser machine. Fantastic, quick results with this new technology. George has been so kind and compassionate regarding my pain, and has gone above and beyond to help me become pain free as soon as possible.
Kath Kath
Kath Kath
2023-03-08
Karen was well informed and prepared for our planning session. She answered all the questions I had and gave great insight. This session highlighted areas of my business to work on and future development areas. Thankyou again
Talya Pecen
Talya Pecen
2023-03-03
I highly recommend working with Karen and Rod for your digital marketing needs. Their expertise in SEO and Google Ads is great! I have been working with them for over a year now and their delivery of services has consistently exceeded my expectations.

Tell us about your business

Our team is ready to work with you and help you grow your  business by improving your online presence.